Privacy Policy

Privacy & Data Protection Policy

1. Who We Are

We are English Peonies, a floristry business operating at www.englishpeonies.co.uk. We’re committed to protecting your personal data and your privacy.

2. What We Collect

We may collect:

  • Your name and contact info (email, phone, address)

  • Order details and payment info (handled securely via third-party processors)

  • Website usage data (e.g., cookies, analytics)

3. Why We Collect It

We use your data to:

  • Process and deliver your flower orders

  • Contact you about your order

  • Send you updates or offers (if you’ve opted in)

  • Improve our website and services

4. Sharing Your Data

We only share your data with:

  • Payment providers (e.g., Stripe, PayPal)

  • Delivery services

  • IT and hosting providers

  • Legal authorities if required

We never sell your data.

5. Your Rights

You have the right to:

  • Access or correct your data

  • Ask us to delete it

  • Withdraw your consent (e.g., unsubscribe)

  • Object to how we use it

Email us at englishpeonies@btinternet.com to make a request.

6. Cookies

We use cookies to improve your experience. You can manage them through your browser settings. See our [Cookie Policy] for details.

7. Data Security

We keep your data safe with encryption, secure servers, and trusted service providers.